Terms and Conditions

1. INTRODUCTION

Welcome to the Bella Redefined website! This website is operated by Bella and Gaia, Inc. and Bella and Gaia Cosmetics, Ltd. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions as well as our Privacy Policy and Shipping & Return Policy, which are a part of these Terms and Conditions. Please review these Terms and Conditions carefully prior to using the website, as they contain important information about your legal rights, remedies, and obligations. The words “us” or “we” are intended to refer to Bella and Gaia, Inc. and Bella and Gaia Cosmetics. Ltd., together with our current and future affiliated entities.

Business Name: Bella Redefined
Corporate Name: Bella and Gaia, Inc., and Bella and Gaia Cosmetics, Ltd.
Business Address: 1383 W 8th Ave., Vancouver, B.C., V6H 3W4
Email: hello@bellaredefined.com

2. ONLINE STORE TERMS

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are a minor and we have received advance written permission, satisfactory to us, from your parent or legal guardian for you to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in connection with your use of our website and related activities (such as purchases made through our website), violate any laws, rules or regulations of any relevant governmental agency, judicial authority or other jurisdiction. The foregoing includes, but is not limited to, violations of copyright, trademark and other intellectual property laws, rules and regulations.

Please be aware that your content and information (but not your credit card information) may be transmitted unencrypted and could involve (a) transfers across different networks and (b) modifications to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transmission over networks.

3. GENERAL CONDITIONS

All users of our website agree that their access to, and use of, this website is subject to these Terms and Conditions and all applicable laws, rules and regulations, and that any such access or use is undertaken at the user's own risk.

We reserve the right to refuse service or deny access to this website or content thereof to anyone, for any reason, at any time, unless such refusal is prohibited by applicable law.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of the information provided on this site. The content is meant for general informational purposes and should not be relied upon as the sole basis for decision-making. We recommend consulting primary, more reliable, complete, or up-to-date sources before making any decisions. Any reliance on the material found here is at your own risk.

The site may include historical information, which is provided for reference only and may not be current. We reserve the right to modify the content on this site, these Terms and Conditions (including our Shipping & Return Policy and Privacy Policy, at any time, but we are under no obligation to update any information. It is your responsibility to stay informed about any changes to our site.

This website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

We do not make any representations or warranties about any website you may access through this site. To the extent that any such accessed website is independent from this site, we have no control over, or responsibility with respect to, the information provided, or activities undertaken by, any such website. A link between this site and another website further does not mean that we endorse that website. You must make your own independent decisions regarding the use of, or communications with, any other such website.

5. PRODUCT INFORMATION AND AVAILABILITY

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, slight variations may occur due to a variety of factors, such as screen settings and lighting. All swimwear and other items are subject to availability, and we reserve the right to discontinue or modify any product, at any time, without notice.

6. PRICING AND PAYMENT

We strive to ensure that all pricing information listed on our website is accurate and up to date. However, we reserve the right to update and change prices, promotions, and offers at our discretion and without prior notice. All prices listed on our website are subject to change and are displayed in either CAD or USD. The currency applicable to your purchase will be determined at checkout, and any relevant taxes based on your state or province will be calculated and added during this process. We accept the following forms of payment:
   • All major credit cards (Visa, MasterCard, American Express)
   • Paypal

We reserve the right to change prices, payment methods and procedures, at any time without notice; you will be charged the price displayed on the website at the time that your order is placed.

It is your responsibility to provide accurate billing and payment information. Please ensure that your billing information matches the information associated with your payment method to avoid any delays in processing your order. If there are any issues with payment or transaction processing, please contact our customer service team for assistance.

We may cancel your order if we suspect fraud or incorrect payment details.

7. PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only in accordance with our Shipping & Returns Policy.

While we make every effort to display product colors and images as accurately as possible, we cannot guarantee that the colors you see on your monitor will match the actual product.

We reserve the right, at our discretion, to condition or limit the sale of our products or services to any individual, geographic region, or jurisdiction, based on any criteria that we determine, subject to applicable law. This right may be exercised on a case-by-case basis. Additionally, we may limit or modify the quantities of any products or services we offer. All product descriptions and pricing are subject to change without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other material purchased will meet your expectations, nor do we warrant that the information in our website is error free.

8. ORDERS AND CANCELLATIONS

After placing your order, you will receive an email confirmation. Please note that your order is not finalized until payment has been processed and approved. We reserve the right to refuse or cancel any order due to issues such as product unavailability, pricing errors, or fraudulent activity. For more details please review our Shipping & Return Policy. 

9. CANCELLATIONS

If you wish to cancel your order, please contact us immediately at hello@bellaandgaia.com Orders can only be canceled if they have not yet been shipped.

10. ORDERS

Your order is subject to: (1) these Terms and Conditions; (2) our Privacy Policy; (3) our Shipping & Return Policy; and (4) any other relevant terms or conditions imposed by us. By completing your purchase, you confirm that you have read and agree to be bound by all of these documents. The foregoing documents as in effect from time to time constitute the entire agreement between you and us with respect to your use of the website, purchase of products, and related activities.

11. SHIPPING AND DELIVERY

We offer shipping to Canada, the United States and other areas detailed in our Shipping & Return Policy. Shipping costs and delivery times will be calculated at checkout based on your location. All estimated delivery times are subject to change due to carrier delays, holidays, or other factors outside our control. For more details please review our Shipping & Return Policy.

12. RISK OF LOSS

Ownership and the risk of loss pass to you once we hand over the goods to the shipping carrier. We are not responsible for lost or stolen packages after dispatch.

13. RETURNS AND REFUNDS

We want you to love your purchase! If you are not satisfied with your order, for more details please review our Shipping and Return Policy.

14. INTELLECTUAL PROPERTY

All content, graphics, code and software used on or incorporated into this website, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Bella and Gaia, Inc. and/or Bella and Gaia Cosmetics, Ltd., and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this website solely for the purpose of engaging in business transactions involving Bella and Gaia, Inc., Bella and Gaia Cosmetics, Ltd., and/or affiliated entities. Any other use of this website, or content or information contained in this website, is strictly prohibited unless our prior written permission is first obtained.

Bella and Gaia, Inc., Bella and Gaia Cosmetics, Ltd., Bella Redefined, and related names and marks, as well as page headers, custom graphics, buttons, images and other content on this website, are subject to trade name, trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Bella and Gaia, Inc. and related parties. Other trade names, trademarks, product names and company names or logos used on this website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content belonging to us is strictly prohibited.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for any damages arising from your purchase, ownership of, or use of our products, including but not limited to indirect, incidental, or consequential damages.

In no event shall our total liability exceed the amount paid by you for the product that gave rise to the claim.

This website, and any information or content on this website, are provided "as is." We make no representations or warranties of any kind, whether expressed or implied, with respect to this website or content or information available on or through this website. Except as otherwise provided under applicable laws, neither Bella and Gaia, Inc., nor Bell and Gaia Cosmetics, Ltd., nor their subsidiaries or affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to this website, or in connection with your purchases through this website. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we have been notified in advance of the potential for any such damages.

16. GOVERNING LAW; DISPUTE RESOLUTION

These Terms and Conditions are governed by and interpreted in accordance with the laws of British Columbia, Canada. In the event of any dispute, claim, or controversy arising from your use of our website or your purchase of any product, both parties agree to try to resolve the matter through good faith negotiation. If an amicable resolution cannot be reached within a reasonable time, the dispute will be submitted to binding arbitration by a single arbitrator chosen through the Arbitrators Association of British Columbia. The decision of such arbitrator shall be binding and may be enforced in any court having jurisdiction thereof. The site of such arbitration shall be Vancouver, British Columbia, Canada.

17. USER CONDUCT

When using our website, you agree to abide by all applicable laws and refrain from engaging in prohibited activities. We reserve the right to terminate your access to our website for any violation of these Terms and Conditions.

18. PROHIBITED USES

In addition to other prohibitions outlined in the Terms and Conditions, you are expressly prohibited from:

(a) Engaging in any unlawful activities, or engaging in any activities intended to or have the effect of interfering with the operation of this website or persons using this website.
(b) Soliciting others to perform or participate in unlawful acts.
(c) Violating any international, federal, provincial, state, or local laws, regulations, or ordinances.
(d) Infringing upon or violating our intellectual property rights or those of others.
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) Providing false or misleading information.
(g) Uploading or transmitting viruses or malicious code that may affect the functionality or operation of the website, related websites, or the Internet.
(h) Collecting or tracking the personal information of others.
(i) Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
(j) Pursuing any obscene or immoral purposes.
(k) Interfering with or circumventing the security features of the website, related websites, or the Internet.

We reserve the right to terminate your access to this website or any related websites if you violate any of these prohibited uses or any other provisions of these Terms and Conditions.

19. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bella and Gaia, Inc, Bella and Gaia Cosmetics, Ltd., and their subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any and all claims or demands, including reasonable attorneys' fees, made by any third party arising from your breach or nonconformance with any of these Terms and Conditions or any documents or components that they incorporate by reference, or your violation of any law or the rights of any third party.

20. CHANGES TO TERMS AND CONDITIONS

You can review the latest version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions, which include the Privacy Policy and our Shipping & Return Policy, by making changes to our website, without other notice. It is your responsibility to periodically check for updates. By using this website you agree to be bound by the current Terms and Conditions set forth herein at the time of your usage of the site.

21. CONTACT US / CUSTOMER SERVICE

For any questions regarding these Terms and Conditions, please contact us at:
Email: hello@belleredefined.com